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Rider Information


Qualified students from partner schools will be able to ride HEAT service and all other GTA fixed route service on a fare-free basis. Schools that are providing local matching funds to enable their qualified students to ride HEAT and the entire GTA fixed route system include: Bennett College, Elon University School of Law, North Carolina A&T State University and The University of North Carolina at Greensboro (UNCG). Bennett, North Carolina A&T and UNCG will be able to ride HEAT and GTA buses on a fare-free basis with their school-issued identification cards. Elon University School of Law students will be issued HEAT farecards for each semester. All other students and riders will be required to pay the regular, one-way cash fare of $1.50 or enjoy savings with the purchase of multi-ride passes. GTA's GO pass is also accepted on HEAT. Click here to view the current GTA fare structure. HEAT fare cards are not transferable and may require the bearer to also show his/her school-issued identification card.

Questions about HEAT and GTA routes, schedules and fares can be directed to GTA Customer Service at 336-335-6499 between the hours of 5:15 AM and 11 PM Monday through Friday; 7:00 AM to 10 PM on Saturday and 7:00 AM to 6:00 PM on Sunday.

HEAT Service Highlights

Greensboro area students and citizens who travel around town on any of the HEAT routes will find plenty of worthwhile places to go. In addition to serving area colleges and universities, HEAT will expand service to these and other community destinations: Carolina Theatre, Downtown Greensboro, Grasshoppers Baseball Stadium, Friendly Center (The Shops at Friendly), Greensboro Cultural Center, J. Douglas Galyon Depot (and access to Amtrak, Carolina Trailways, PART Express and Greyhound). Please check your desired route of travel for more information.

Welcome Aboard Your GTA Bus!

Passengers may board or exit a HEAT bus at any clearly marked HEAT stop or shelter and at the J. Douglas Galyon Depot located at 236-C East Washington Street in downtown Greensboro. As you take your seat, please leave the front seats for seniors or passengers with disabilities. Please occupy only one seat and place purses, packages and other personal items safely at your feet within your seat area. To signal the bus to stop, please pull down on the cord located directly over the window. Please signal for the vehicle to stop as you approach your desired shelter or stop. If you are uncertain about your stop location, please ask your operator and they will happily assist you.

Welcome to the J. Douglas Galyon Depot

Originally built in 1927 as a Southern Railway train terminal, the J. Douglas Galyon Depot serves as a multi-modal transportation facility that includes the GTA Transfer Center. Located at 236-C East Washington Street in downtown Greensboro, the J. Douglas Galyon Depot hosts other transportation providers, including Amtrak, Carolina Trailways, Greyhound and PART Express. Transit operations began at the state's largest historic station in August of 2003. The Greensboro Transit Agency has been providing transportation services to Greensboro residents and visitors since 1991.